Wednesday, June 20, 2007

Sorry, My Bad

I signed back into gmail and for some reason checked "all mail," which I didn't do before. I found the disappearing email in "all mail" and pasted it in below. I didn't list the Delivery Confirmation Number anywhere in my question to USPS; but what the hey, since I can't prove it there's no point in mentioning it. I won't even mention the renewed police escorts.

"Support@USPS"
to me

show details
3:26 pm (1 hour ago)

Subject
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RE: Delivery Confirmation I PRIORITY mailed (0307 0020 0004 6108 7729)with de...


Discussion Thread
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Response (Amber S) - 06/20/2007 02:26 PM
Dear JOE KEEGAN,

Thank you for contacting us requesting more information on item number 0307 0020 0004 6108 7729.

I apologize your item arrived at 8:07 AM on June 16, 2007 in JACKSONVILLE, FL 32211.

Complete tracking information is only available for Express Mail® items. Services that confirm delivery are designed to be a low cost alternative to full tracking. Retail rate Delivery Confirmation™, which is brought into the Post Office™ for mailing, will include an acceptance scan. It does not include tracking of the package en route.

We will document this issue if your item has not been received within 14 postal business days from the date of mailing. However, I need some additional information so this can be sent to the correct office and you can be contacted:

- Your home telephone number
- Full name of the sender
- Address of the sender
- Full name of the recipient
- Address of the recipient
- Type of mail (letter, large envelope, package, large package, or unknown)
- Class of mail (Express Mail, First Class Mail®, international, military, Periodicals, Priority Mail®, Bulk Mail, Parcel Post®, Media Mail®, or none)
- Services added (Certified Mail™, Registered Mail™, Return Receipt, Merchandise, Insured, C.O.D., Signature Confirmation™, or Delivery Confirmation)
- Location the mail item was sent from (sender’s residence, other residence / business, Post Office™ ZIP Code™, Collection Box®, or unknown)
- Time and date the mail item was sent
- Contents of the mail item and value
- Whether you would like to receive a call regarding this issue (There is no guarantee that further information can be provided via email.)
- If you suspect foul play:
- Do you know who was involved?
- Do you know the name(s) of whom you suspect?
- Was it a Postal employee?
- Do you have a description?

If I can be of assistance to you in the future, please don’t hesitate to contact me.

Thank you for choosing the United States Postal Service®.

Regards,

Amber S

Customer (JOE KEEGAN) - 06/18/2007 07:17 PM
RE: Delivery Confirmation

I PRIORITY mailed (0307 0020 0004 6108 7729)with delivery confirmation an envelope Thursday from Graceville, FL, to Jacksonville, FL. The P.O. Clerk said that it would arrive Saturday. I just checked Track & Confirm at your website and it only shows "acceptance" on Thurs. and "arrival at unit" on Saturday. Arrival at unit isn't proof of delivery is it? When the Priority Mail item is delivered, shouldn't Track & Confirm verify delivery?


As our customer, your privacy is important to us. Please see our privacy policy at www.usps.com
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